Frequently Asked Questions

What should I wear?

Anything you feel comfortable in! For facials, you’ll simply remove your top so I can work comfortably around your shoulders, neck, and face. For reflexology or body therapies, wear loose trousers or leggings so I can access your calves, ankles, and feet. Blankets and soft, beautiful bedding will keep you cosy.

How long does a treatment take?

Treatments typically last 60–75–90 minutes, even up to 2 hours depending on your booking. First sessions include a detailed consultation so I can understand your skin and body needs before tailoring your therapy. Longer programmes such as The 360° Skin Reset combine multiple 1:1 sessions, self-care guidance, and education for deeper transformation.

How do I know which treatment is right for me?

For all first-time clients, your session will include a consultation so I can understand your health, lifestyle, and goals. Together, we’ll decide on the most suitable approach, and I’ll provide you with a personalised treatment plan to support your long-term wellbeing.

Facials: Book a Skin Consultation + Bespoke Facial for your first visit. We’ll look closely at your skin and select the treatments or programmes that will benefit you most.

Body based therapies - massage, hormone balancing, reflexology: Your first session will include around 20 minutes for consultation, followed by a slightly shorter treatment, giving me the chance to assess your needs safely and effectively.

What will I feel like afterwards?

Most clients feel deeply relaxed, lighter, and radiant. Your skin may appear lifted and glowing, tension will be released, and your nervous system more balanced. Some clients also notice an emotional release or surge of energy. Drinking plenty of water after your session helps flush out any toxins released during your treatment.

How often should I have treatments?

For long-term skin health, I recommend:

Every 4–6 weeks for ongoing facials and body based treatments. To target specific concerns, you can benefit greatly from treatments every couple of week, then moving to maintenance sessions going forward.

12-week programmes like The 360° Skin Reset for lasting results, visible improvement in skin barrier strength, reduced inflammation, and nervous system balance

Are there any reasons I shouldn’t have a treatment?

Most people can enjoy facials, reflexology, and body therapies safely, but there are some situations where treatments need to be avoided or adapted. Please reschedule if you have severe sunburn, cuts, swelling, infections (such as cold sores), a high fever, or are feeling unwell.

Facials : Wait times after treatments: Roaccutane (3 months), prescription acne creams (1 month), tretinoin (1 week either side), Botox (4–6 weeks), fillers (6–12 weeks), threads (3 months), or during pregnancy before the second trimester. Electrical facials (LED, microcurrent, high frequency) are not suitable if pregnant, breastfeeding, epileptic, or with certain medical conditions (e.g. pacemaker, heart conditions, severe acne). Buccal massage is not suitable with recent dental work, braces, facial swelling.

Reflexology : Not suitable with unhealed wounds, active gout, DVT, broken bones in the feet/legs, high fever or contagious illness, or during pregnancy before the second trimester.

Massage therapies : May be unsuitable if you have uncontrolled high blood pressure, recent surgery, recent heart attack, certain skin conditions, or during pregnancy.

If you’re unsure, please get in touch or consult your doctor for consent before booking. Your safety and wellbeing are always my priority.

What makes Rosehip Rituals unique?

We bring together advanced holistic facials and therapeutic bodywork — including lymphatic drainage, deep tissue massage, reflexology, acupressure, aromatherapy, and hormone-balancing treatments. Each session is designed to support your body’s key systems — from the nervous system to circulation, detoxification, muscles, fascia, and connective tissues — creating a whole-body wellbeing experience that restores balance and optimises your skin health.

How do face and body therapies work together?

Your skin reflects your overall health. That’s why I blend advanced holistic facials with reflexology, acupressure, aromatherapy, and hormone-balancing massage. This combined approach :

Reduces facial tension, boosts circulation and lymphatic flow

Improves sleep, digestion, symptoms of stress and can support hormonal balance - all deeply connected to your skin health

Strengthens the skin barrier from within, on a cellular level

How will this help my skin?

Our treatments strengthen your skin barrier, reduce inflammation, release tension, and improve circulation, leaving you lifted, de-puffed, and glowing. Techniques like Gua Sha, buccal facial massage and lymphatic drainage massage help contour your face, smooth fine lines, and boost radiance.

Can I start with just one session?

Absolutely! One-off facials, massages, or reflexology sessions are a wonderful way to relax and restore balance. For new clients, a Skin Consultation + Bespoke Facial is the perfect first step towards lasting skin confidence. For body-based therapies, we always begin with a thorough consultation. From there, I’ll provide tailored advice on the best treatment plan for your needs—or, if you’re ready for a complete skin transformation, The 360° Skin Reset offers a holistic journey of nourishment, rejuvenation, and renewed confidence.

Do you teach self-care techniques?

Yes — I love teaching self-care techniques such as self-massage, gua sha, facial cupping, and lymphatic drainage. These practices help you maintain your results at home, calm the nervous system, improve sleep, and support cellular renewal.

This guidance is always part of your Skin Consultation, and it’s an essential element of both The 360° Skin Reset and Radiant + Relaxed, ensuring your treatment benefits last long after you leave the studio.

Are the treatments safe and professional?

Yes. I am a fully qualified and insured therapist, a member of professional organizations, and committed to continuously improving my skills to provide safe, effective, and compassionate care.

What products do you use?

All facials are carried out using the award-winning natural skincare range by Marie Reynolds London, renowned skin expert and facialist at Fortnum & Mason. For body treatments, I work with 100% natural oils and create bespoke aromatherapy blends on the day, tailored to how your body and mind are feeling. To extend the benefits beyond your treatment, you can also purchase the skincare, supplements, facial tools, and personalised aromatherapy blends used in your session—helping you continue your wellness journey at home.

What is your cancellation policy?

Please give 48 hours’ notice if you need to cancel or reschedule. Less than 48 hours’ notice may incur a 50% fee. Cancellations under 24 hours or no-shows will be charged in full. Late arrivals may have a shortened treatment but full fee applies.

Please get in touch if you want to ask anything catherine@rosehiprituals.com